In this short video, I show you how simple it is to sketch out your Customer Journey so you can be sure you have plans for how people can find you, find out more about you, follow you, buy from you, and also whatever happens next.
I also add my very basic content publishing process, and a few other tips.
(Please excuse the “Corona Lockdown” beard, I’ve pledged not to shave it off until the lockdown is over!)
